Shipping Policy
Order processing is back to normal! Please note there may still be small delivery delays due to the backlog at Canada Post, but we’re working hard to ensure your orders are shipped as quickly as possible.
Average Delivery Time
- Once the order is placed, we process it within 1 - 3 business days. During the week, this takes one working day, but if you order on Friday evening or over the weekend, it may take slightly longer.
- Once your order has been processed, it will be shipped, and delivery typically takes 8 - 12 business days on average.
We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or additional concerns, please feel free to contact our customer service. Below, we explain how your order is processed and delivered.
Placing an Order:
Placing an order on our shop is very straightforward. First, go to the product page and add the desired product to your cart by clicking on the black "Add to Cart" button.
It's important to ensure that you have selected the correct options. If everything is in order, click on "Proceed to Checkout". On the checkout page, you will need to enter the correct address details. Make sure all information is accurate. Once these details have been entered correctly, you can click on the "Proceed to Shipping" button.
On the "Shipping" page, you have the opportunity to review the address details you entered. It also notes that each delivery is completely free of charge. As a thank you to our customers, we always cover the shipping and transportation costs. You can now proceed by clicking on "Continue to Payment".
Various payment methods are available for payment options. All payment options are SSL encrypted, so you can always rely on secure payment.
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal Account
- EPS
Once you have selected the correct payment method, you need to click on "Place Order", and you will be redirected to the selected payment method. Follow the instructions on this page to complete your order. If you encounter any unexpected issues with your order, you can contact us at any time.
Shipping Costs:
We cover the shipping costs for every order. All our products are delivered to your doorstep free of charge, and there is no minimum order quantity.
Delivery of Your Order:
Have you found the perfect product or products on our website? So, you want to enjoy them as soon as possible! Therefore, we ensure that your order is processed and shipped as quickly as possible.
To ensure that we can charge fair prices for our products, we have decided to collect packages in large quantities and ship them all at once when we reach the minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
Please note: Like many other online shops, we are very busy due to the Corona crisis, and there may be delays in deliveries. Please take this into account when placing your order. We do our best to deliver your order as quickly as possible.
To have your order shipped today, please contact us by email. Our service team will be happy to assist you in finding the right solution.