Privacy Policy
COLLECTION OF PERSONAL DATA AND CONTACT INFORMATION OF THE RESPONSIBLE PARTY
1.1 We welcome your visit to our website and thank you for your interest. Below, we explain how we process your personal data in connection with the use of our website. Personal data includes all information by which you can be personally identified.
1.2 The responsible party for data processing on this website in accordance with the General Data Protection Regulation (GDPR) is the name of the company. The responsible party for data processing is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the padlock symbol in your browser's address bar.
COLLECTION OF DATA WHEN VISITING OUR WEBSITE
If you only use our website for informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following technically necessary data to display the website to you: The visited website
Date and time of access to the page Amount of data sent in bytes Source from which you accessed the page Used browser Used operating system Used IP address (if applicable, in anonymized form) The data processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no further disclosure or other use of the data. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.
COOKIES
To make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted at the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. Some cookies are used to simplify the ordering process by storing certain settings (e.g., the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by cookies used by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either for the performance of a contract or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the website visit.
It is possible that we cooperate with advertising partners who help us make our Internet offering more interesting for you. In this case, cookies from partner companies are also stored on your hard drive during your visit (third-party cookies). If we cooperate with the mentioned advertising partners, you will be separately and individually informed about the use of such cookies and the scope of the data collected in the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide on their acceptance individually or exclude the acceptance of cookies in certain cases or in general. Each browser manages cookie settings differently. You can find the steps to change the cookie settings in the help menu of your browser. There, you will learn how to change your cookie settings:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that rejecting cookies may limit the functionality of our website.
CONTACT
When contacting us (e.g., via contact form or email), personal data is collected. The data collected when using a contact form is visible from the respective contact form. This data is stored and used exclusively for the purpose of answering your inquiry or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your inquiry pursuant to Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after final processing of your request, which is the case when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided there are no legal obligations to retain data.
DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION
Pursuant to Art. 6 Para. 1 lit. b GDPR, personal data is collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected is visible from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the address of the responsible party described above. We store and use the data you provide for contract processing. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to further use of your data or unless further data usage is legally permitted by us, about which we will inform you accordingly below.
USE OF DATA FOR DIRECT MARKETING
6.1 Subscription to our email newsletter
When you subscribe to our email newsletter, we regularly send you information about our offers. The mandatory information for sending the newsletter is only your email address. The provision of further possible information is voluntary and is used for personally tailored purposes. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you the newsletter after you have confirmed your express consent to receive the newsletter. We will send you a confirmation message asking you to confirm the subscription to future newsletters by clicking on the corresponding link.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6(1)(a) GDPR. When ordering the newsletter, we store your IP address, which was registered by your Internet service provider (ISP), as well as the date and time of the order, to track any potential misuse of your email address. The data collected when ordering the newsletter is used exclusively for marketing purposes via the newsletter. You can unsubscribe from the newsletter at any time using the link in the newsletter or by notifying the responsible person mentioned above accordingly. Upon revocation, your email address will be immediately removed from the newsletter list, unless you have expressly consented to further use or we have the right to further use, which we will inform you about in this statement.
6.2 Sending the email newsletter to existing customers
If you provide us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services, such as those already purchased from us, by email. In this case, no separate consent is required from you. The data processing in this case is carried out exclusively on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you emails. You have the right to revoke your consent to the future use of your email address for the above-mentioned marketing purposes at any time by notifying the responsible person. This only requires the transmission of costs that are based on the transmission. Upon receipt of your objection, the use of your email address for marketing purposes will be immediately discontinued.
9) SOCIAL MEDIA USAGE: SOCIAL EXTENSIONS
9.1 Facebook extensions with the Shariff solution
Special additional costs for customs clearance and/or import duties are not included in the price and are borne by the customer.
On our website, the pages of the Facebook community ("extensions") are used, which are managed by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").
To protect your data when visiting our website, these buttons are not complete extensions, but only linked to the page via HTML links. This type of linking ensures that no connection to Facebook's servers has yet been established when using such buttons on the page. When you click on the button, a new browser window opens and displays the Facebook page where you can interact with the corresponding extensions (after entering your login details, if necessary).
Facebook Inc. is a US-based company certified under the EU-US Privacy Shield Agreement, ensuring compliance with the level of data protection in the EU.
For more information on data collection, processing, and use by Facebook, as well as your related rights and privacy settings, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php
9.2 Google+ extensions with the Shariff solution
On our website, the pages of the Google+ community ("extensions") are used, which are managed by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To protect your data when visiting our website, these buttons are not complete extensions, but only linked to the page via HTML links. This type of linking ensures that no connection to Google+ servers has yet been established when using such buttons on the page. When you click on the button, a new browser window opens and displays the Google+ page where you can interact with the corresponding extensions (after entering your login details, if necessary).
Google LLC is a US-based company certified under the EU-US Privacy Shield Agreement, ensuring compliance with the level of data protection in the EU.
For more information on data collection, processing, and use by Google, as well as your related rights and privacy settings, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/
9.3 Instagram extensions with the Shariff solution
On our website, we use so-called social extensions from Instagram ("extensions"), which are managed by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").
To protect your data when visiting our website, these buttons are not fully integrated extensions, but only linked to the page via HTML links. This type of integration ensures that no connection to Instagram's servers has yet been established when using such buttons on the website. When you click on the button, a new browser window opens and displays the Instagram page where you can interact with the corresponding extensions (after entering your login details, if necessary).
Instagram LLC, headquartered in the USA, is certified under the Privacy Shield Agreement between the USA and the EU, ensuring compliance with the level of data protection in the EU.
For more information on the scope of data collection, processing, and use by Instagram, as well as your related rights and privacy settings, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/
10) ONLINE MARKETING
10.1 DoubleClick by Google
This website uses the online marketing tool DoubleClick by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").
DoubleClick uses cookies to show users relevant ads, improve campaign performance reports, or prevent a user from seeing the same ad multiple times. With the help of a cookie identifier, Google stores which ads appear in which browser, thus preventing their repeated display. The processing is based on our legitimate interest in conducting optimal marketing on our website in accordance with Article 6(1)(f) of the GDPR.
Furthermore, DoubleClick can store conversions associated with ad requests using the cookie ID. This occurs, for example, when a user sees a DoubleClick ad and later visits the advertiser's website with the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain personal information.
Due to the use of marketing tools, your browser automatically establishes a direct connection to Google's servers. We have no influence over what data Google collects through the use of this tool and how it is used, and therefore inform you about what we know: By integrating DoubleClick, Google receives information that you have visited a specific part of our website or seen an ad from us. If you are registered with Google, Google can associate your visit with your account. Even if you are not registered with Google or not logged in, there is the possibility that the provider recognizes and stores your IP address.
If you wish to object to this tracking, you can block cookies for conversion tracking by configuring your browser settings to block cookies from the domain www.googleadservices.com, https://www.google.com/settings/ads, after deleting the cookies. Alternatively, you can find out more about placing cookies and make corresponding settings on the Digital Advertising Alliance website at www.aboutads.info. Finally, you can configure your browser to inform you about the setting of cookies and decide whether to accept or reject them individually or altogether. However, rejecting cookies may affect the functionality of our website.
Google LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, ensuring compliance with the level of data protection in the EU.
For more information about DoubleClick by Google's privacy practices, please visit the following website: https://www.google.com/policies/privacy/
This website uses the online advertising program Google AdWords from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), including Google AdWords conversion tracking. We use Google AdWords to advertise attractive offers with ads on external websites. We can relate campaign data and determine the effectiveness of individual advertising campaigns. Our goal is to show you ads that are relevant to you, make our website more interesting to you, and achieve a fair calculation of advertising costs.
A conversion cookie is set when a user clicks on an ad served by Google AdWords. Cookies are small text files that are stored on your computer. These cookies usually expire after 30 days and are not used for personal identification. If a user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user has clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked through the websites of AdWords customers. The information collected by means of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in the tracking process, you can refuse the use of cookies for conversion tracking by configuring your browser settings to block cookies from the domain www.googleadservices.com, https://www.google.com/settings/ads, and delete this setting by deleting cookies. Alternatively, you can inform yourself about setting cookies and make corresponding settings to prevent them by visiting the Digital Advertising Alliance website at www.aboutads.info. Finally, you can configure your browser to notify you about the setting of cookies and decide whether to accept cookies on an individual basis, for specific cases, or generally, and activate the automatic deletion of cookies when closing the browser. However, deactivating cookies may affect the functionality of this website.
Google LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, ensuring an adequate level of data protection in accordance with EU standards.
For more information about Google's privacy practices, please visit the following website: https://www.google.com/policies/privacy/
You can permanently prevent the storage of advertising cookies by changing the settings in your browser or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=en
Please note that certain features of this website may not be available or may be restricted if you disable the use of cookies.
11) Web analytics services
Google (Universal) Analytics
- Google Universal Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address, which, however, is anonymized using the method "_anonymizeIp()" before being stored, thereby excluding direct personal reference) is usually transmitted to a Google server in the USA and stored there. This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by truncation and excludes direct personal reference. By means of the extension, your IP address is previously shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set, which prevents the future collection of your data when visiting this website: Disable Google Analytics. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/us.html or https://www.google.com/intl/en/policies/. We would like to point out that Google Analytics has been expanded on this website with the code "
gat._anonymizeIp();" in order to ensure anonymized collection of IP addresses (so-called IP masking).
12) User data of new users / Referral advertising with Facebook's custom audience via the pixel method
This website uses the "Facebook Pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With the explicit consent of the user, it can track the behavior of users who have seen or clicked on Facebook ads. This method helps to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns. The data collected is anonymous to us and does not provide us with any information about the identity of users. However, Facebook stores and processes data in order to link it to the respective user profile and may use the data in accordance with its privacy policy for its own advertising purposes (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to display ads on Facebook and outside of it. For this purpose, a cookie can be stored on your computer. However, this is only done with explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent to the use of the Facebook pixel can only be given by users aged 13 and over. If you are younger, we ask you to obtain permission from your parents. Facebook Inc., based in the USA, is certified under the Privacy Shield Agreement between the USA and the EU, which ensures an adequate level of data protection in accordance with the standards applicable in the EU. The use of cookies can be deactivated by changing your browser settings on your computer so that cookies are not stored in the future or by deleting cookies already stored. However, deactivating all cookies may mean that some features of our website may not work properly. You can also disable the use of third-party cookies such as Facebook's on the Digital Advertising Alliance website at https://www.aboutads.info/choices/.
Google AdWords Remarketing
Our website uses the features of Google AdWords Remarketing to advertise this website in Google search results and on third-party websites. The service provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in your browser, which enables personalized advertising based on your interests using a pseudonymous cookie ID and the pages you have visited. The processing is based on our legitimate interest in optimizing our website advertising in accordance with Art. 6 para. 1 lit. f GDPR. Data processing only takes place if you have given your consent for Google to link your internet and app browsing history with your Google account and to use information from your Google account to personalize ads. If you are logged into your Google account during your visit to this website, Google will use your data together with Google Analytics data to create and define cross-device remarketing audiences. Google temporarily links your personal data with Google Analytics data to create audiences. You can permanently disable ad settings for cookies by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/. Alternatively, you can get more information about setting third-party cookies and make appropriate settings by visiting the Digital Advertising Alliance website at www.aboutads.info. Finally, you can configure your browser to notify you when cookies are set, and decide individually whether to accept or reject them, or to reject cookies in certain cases or altogether. Rejecting cookies may limit the functionality of our website. Google LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, which ensures an adequate level of data protection in accordance with EU standards. For more information about Google ads and privacy policies, please visit: https://www.google.com/policies/technologies/ads/
13) Rights of the data subject
13.1 The applicable data protection legislation grants you comprehensive rights regarding the processing of your data by the data controller (rights of access and intervention), which we inform you about below:
Right of access pursuant to Art. 15 GDPR: You have the right to obtain information about the personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom the data have been or will be disclosed, the planned storage duration or the criteria for determining the storage period, the right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of the data if it was not collected directly from you, the right to automated decision-making including profiling and meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing, and your right to be informed of the guarantees under Article 46 GDPR when your data are transferred to third countries;
Right to rectification pursuant to Art. 16 GDPR: You have the right to request immediate rectification of inaccurate data concerning you and/or completion of incomplete data stored by us;
Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data if the conditions of Art. 17 para. 1 GDPR are met. However, this right does not exist, in particular, if processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data if you dispute the accuracy of your data, if you object to the deletion of your data due to unauthorized processing and instead request the restriction of processing, if you need your data to assert, exercise or defend legal claims, if we no longer need your data, but you need it to assert, exercise or defend legal claims or if you have objected to processing pursuant to Art. 21 para. 1 GDPR, as long as it is not yet clear whether our legitimate grounds override yours;
Right to information pursuant to Art. 19 GDPR: If you have exercised your right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients;
Right to data portability pursuant to Art. 20 GDPR: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format or to request the transmission to another controller, where technically feasible;
Right to withdraw consent pursuant to Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of your data at any time. In the event of withdrawal, we will immediately delete the data concerned, unless there is another legal basis for processing. The withdrawal of consent shall not affect the lawfulness of processing carried out until the withdrawal;
Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.
13.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO SUCH PROCESSING FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL SUSPEND THE PROCESSING OF THE DATA CONCERNED. HOWEVER, PROCESSING MAY CONTINUE IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO SUCH PROCESSING FOR THE PURPOSES OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL SUSPEND THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
14) STORAGE PERIOD OF PERSONAL DATA
The storage period of your personal data is determined by the respective applicable legal retention periods (e.g., commercial and tax laws). After the expiration of the period, the corresponding data will be routinely deleted, provided that they are no longer required for the fulfillment or initiation of contracts and/or we no longer have a legitimate interest in their retention.